Privacy Policy

Introduction

ionarexpluma ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ionarexpluma.com or use our financial analysis services.

This policy complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and applies to all personal information we collect about you. By using our services, you consent to the practices described in this policy.

Information We Collect

How We Use Your Information

• To provide and maintain our financial analysis education services and platform functionality
• To process your enrolments and manage your learning journey with us
• To send you course updates, educational content, and important service announcements
• To respond to your inquiries and provide customer support when needed
• To improve our website, courses, and overall user experience based on usage patterns
• To comply with legal obligations and protect against fraudulent activities
• To send periodic newsletters and updates about new courses (with your consent)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With service providers who assist us in operating our platform, such as hosting providers, email services, and payment processors
• When required by law or to respond to legal processes, court orders, or government requests
• To protect our rights, property, or safety, or that of our users or the public
• In connection with a business transfer, merger, or acquisition, subject to confidentiality agreements
• With your explicit consent for specific purposes not covered in this policy

Your Rights and Choices

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days as required by Australian privacy law.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for all data transmission between your device and our servers
• Regular security audits and vulnerability assessments of our systems
• Access controls and authentication requirements for our staff members
• Secure data storage with reputable cloud service providers
• Regular backup procedures and disaster recovery planning

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Generally:

• Student records are kept for seven years after course completion for educational compliance purposes
• Marketing communication preferences are retained until you opt-out or request deletion
• Technical logs and usage data are typically retained for 24 months for security and improvement purposes
• Financial records are kept for seven years as required by Australian taxation law

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention schedule.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our site. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. We also use analytics tools to understand user behavior and improve our services, but this data is aggregated and does not identify individual users.

International Data Transfers

While ionarexpluma operates primarily within Australia, some of our service providers may be located overseas. When we transfer your personal information internationally, we ensure appropriate safeguards are in place, including:

• Contractual arrangements that require overseas recipients to handle your information in accordance with Australian privacy standards
• Selecting service providers in countries with adequate privacy protections
• Implementing additional security measures for international data transfers

We will only transfer your information overseas when necessary for service provision and with appropriate protections in place.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

• Post the updated policy on our website with a new "Last Updated" date
• Send you an email notification if you have subscribed to our communications
• Provide prominent notice on our website for major policy changes

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after policy updates constitutes acceptance of the revised terms.